What should I do first to start using AirCloud?
What should I do first to start using AirCloud?
Start by creating an account, generating a secret key, and either deploying a container via Air Container or calling an AI model via Air API. The Quickstart guide walks through the full process.
Are credits required to use AirCloud?
Are credits required to use AirCloud?
Yes. AirCloud uses a prepaid credit system (AU). You need to top up credits before you can deploy containers or call APIs. 1 AU = 1 KRW (supply price basis).
Can I view a secret key again after it's been generated?
Can I view a secret key again after it's been generated?
No. A secret key can only be viewed at the moment it is created. If you lose a key, delete it and generate a new one from the console.
Why doesn't my container start running immediately after deployment?
Why doesn't my container start running immediately after deployment?
After deployment, a container goes through image pulling and initialization before entering Running state. This may take a few minutes depending on image size and GPU availability. If the container transitions to Deploy Failed, check the logs for the specific error.
What is the difference between Autoscaling and Scheduled Scaling?
What is the difference between Autoscaling and Scheduled Scaling?
Autoscaling adjusts the replica count automatically in response to real-time traffic. Scheduled Scaling sets replica counts on a fixed schedule — useful for predictable traffic patterns like business hours. See the Autoscaling and Scheduling guide for configuration details.
Where can I get help?
Where can I get help?
Check the Troubleshooting guide for common issues. For direct support, use the chat widget in the console or contact us at support@aieev.com.