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Frequently asked questions
What should I do first to use AirCloud?
Sign up and log in, then create an Organization and a Project. After that, start with either Air API or Air Container depending on your workflow.
Are credits required?
Credits may appear optional during onboarding, but we recommend confirming billing/credits readiness before running real workloads.
Can I view a secret key again?
No. Secret keys cannot be viewed again after creation. If you lose it, generate a new key.
Why isn’t my container running immediately after deployment?
Right after deployment, a container may appear as
Pending
. Pending state is not billed, and you must click
Start container
to run workloads.
What’s the difference between Autoscaling and Scheduled Scaling?
Autoscaling adjusts replicas based on conditions, while Scheduled Scaling adjusts replicas on a time-based schedule.
Where can I ask for help?
See
Contact & Feedback
.
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Contact and Feedback
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On this page
What should I do first to use AirCloud?
Are credits required?
Can I view a secret key again?
Why isn’t my container running immediately after deployment?
What’s the difference between Autoscaling and Scheduled Scaling?
Where can I ask for help?
Assistant
Responses are generated using AI and may contain mistakes.