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An Organization is the top-level management unit in AirCloud. Members, Projects, usage, and billing are all managed at the Organization level.

Best Practices for Managing Your Organization

  • Create separate Projects for API testing and production workloads.
  • Define member roles and project access permissions to keep your organization secure.
  • Regularly review usage and billing to avoid unexpected costs.
  • Verify your available credits and billing status before deploying workloads.

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Invite Members

You can invite members to your Organization and assign roles. Permissions are determined by each member’s assigned role. Member Eng To invite a member:
  1. Open the Members tab in the Organization page.
  2. Click + Invite in the upper-right corner.
Invite Members Then complete the following steps:
  1. Email Address — Enter the email address of the member to invite. Multiple email addresses can be entered, separated by commas.
  2. Role — Select either Owner or Member.
  3. Project Access — Choose which Projects the member can access. You can grant access to all Projects or select individual Projects.
  4. Send Invitation — Click Invite to send an invitation email.

Before Inviting Members

  • Each AirCloud account can belong to only one Organization. Members who already belong to another Organization cannot be invited.
  • The invited user must register using the same email address that received the invitation.
  • If the invited user is already signed in to another account, they should sign out before accepting the invitation to avoid authentication issues.

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Usage Management

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Usage

The Usage page provides an overview of your Organization’s spending over time. Summary cards display total spending, highest daily spending, service costs, and the number of active Projects. Spending trends are also visualized using charts and tables.
Usage Management Eng482

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Service Filters

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Group By

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Time Filters

  • Date Range — Select a custom start and end date.
  • Preset Range — Quickly select common ranges such as 1 Month or 3 Months.
  • Aggregation — View usage aggregated by Day or Month.

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Transaction History

The Transactions page records all AU deductions in 10-minute intervals. Rather than simply showing billing history, it provides a detailed operational view of workload spending over time. Transaction History Eng Transaction history can help you:
  • Identify Autoscaling events by correlating increases in AU consumption with Replica scaling.
  • Verify actual costs by reviewing spending at 10-minute intervals.
  • Analyze resource efficiency, such as identifying workloads that continue to incur costs during periods of low traffic.

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Transaction Table

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Filters

The Transactions page provides several filters to help you analyze billing data more effectively.

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Group By

To identify which container generated a particular cost, change Group By to Container. Deleted containers are also included, making it useful for historical cost analysis.

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Usage Type

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Transaction Type

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Date Range

Select a start and end date to display transactions within the specified period.
If spending is unexpectedly high during a particular period, narrow the date range and group transactions by Container to identify the responsible workload.

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Export Transactions

Click Export in the upper-right corner to download the filtered transaction history. You can configure:
  • Date Range
  • Columns (including custom column order)
  • File Format (CSV, JSON, or TXT)
Exporting a large number of transactions may take several minutes.

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Reserved Instances

Reserved Instances allow you to reserve GPU resources for three months or longer. Reservations are arranged through the AirCloud team rather than directly through the Console. To request a reservation, contact us with your preferred GPU type and reservation period. Compared to On-demand instances, Reserved Instances provide lower hourly pricing and guaranteed capacity.
Reserved GPU resources are shared across all Projects within the Organization rather than being dedicated to a single deployment.

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Reservation Details

  • Reservation Term — Minimum reservation period is 3 months. Longer terms receive larger discounts.
  • Billing — Reservations are prepaid by default. Enterprise customers may also be billed by invoice.
Reserved Instances are managed from Organization → Reserved Instances.

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Organization Settings

The Organization Settings page allows Organization Owners to manage basic organization information, billing methods, and payment methods. Changes take effect only after clicking Save. AirCloud uses a prepaid billing model by default. Postpaid billing is available for selected enterprise customers. For Postpaid billing, available AU credits are consumed first. Once the balance becomes negative, usage continues to accumulate as a negative balance. At the end of each month, an invoice is automatically generated for the outstanding amount. After payment is completed, the balance is reset to zero. Enabling Automatic Payment allows invoices to be paid automatically using the registered payment method.

Billing

Learn how to purchase credits, configure Auto Top-up, and manage invoices.

Contact and Feedback

Contact the AirCloud team or submit product feedback.