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If you need help while using AirCloud, have technical questions, or want to request a model, please reach out through the channels below.

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What can you contact us about?

  • Air API usage
  • Air Container deployment issues
  • Model addition requests
  • Adoption and technical consulting
  • Onboarding and organization setup
  • Other technical inquiries

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Information to include

Including the following information helps us respond faster.
  • Organization or Project name
  • Feature in use (e.g., Air API, Air Container)
  • Description of the issue
  • Steps to reproduce
  • Screenshots or log information (if available)

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Contact

For adoption consulting or technical support, please reach out below.

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Feedback and model requests

If you need a model that is not currently supported, or have product improvement suggestions, please include the following details.
  • Model name
  • Intended use case
  • Expected scale or traffic characteristics
  • Preferred response speed or operating model

FAQ

Check frequently asked questions.

Air API

Learn the API integration flow.

Air Container

Learn container deployment and operations.