> ## Documentation Index
> Fetch the complete documentation index at: https://docs.aieev.com/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Frequently asked questions about AirCloud

<AccordionGroup>
  <Accordion title="What should I do first to start using AirCloud?">
    Start by creating an account, generating a secret key, and either deploying a container via **Air Container** or calling an AI model via **Air API**. The [Quickstart](/docs/quickstart) guide walks through the full process.
  </Accordion>

  <Accordion title="Are credits required to use AirCloud?">
    Yes. AirCloud uses a prepaid credit system (AU). You need to top up credits before you can deploy containers or call APIs. 1 AU = 1 KRW (supply price basis).
  </Accordion>

  <Accordion title="Can I view a secret key again after it's been generated?">
    No. A secret key can only be viewed at the moment it is created. If you lose a key, delete it and generate a new one from the console.
  </Accordion>

  <Accordion title="Why doesn't my container start running immediately after deployment?">
    After deployment, a container goes through image pulling and initialization before entering **Running** state. This may take a few minutes depending on image size and GPU availability. If the container transitions to **Deploy Failed**, check the logs for the specific error.
  </Accordion>

  <Accordion title="What is the difference between Autoscaling and Scheduled Scaling?">
    **Autoscaling** adjusts the replica count automatically in response to real-time traffic. **Scheduled Scaling** sets replica counts on a fixed schedule — useful for predictable traffic patterns like business hours. See the [Autoscaling and Scheduling](/docs/air-container/autoscaling-and-scheduling) guide for configuration details.
  </Accordion>

  <Accordion title="Where can I get help?">
    Check the [Troubleshooting](/docs/air-container/monitoring-and-troubleshooting) guide for common issues. For direct support, use the chat widget in the console or contact us at [support@aieev.com](mailto:support@aieev.com).
  </Accordion>
</AccordionGroup>