> ## Documentation Index
> Fetch the complete documentation index at: https://docs.aieev.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Deleting an Organization

> What must be settled first, and what is removed

An Organization Owner can permanently delete the Organization from **Organization → Settings**. Deleting terminates every container, cleans up the Organization's resources, and removes all members' access.

<Warning>
  Deletion cannot be undone.
</Warning>

## Before You Can Delete

The console checks a set of conditions first. While any of these apply, deletion is blocked and the screen tells you what to do.

| Blocker                                   | How to clear it                                                                          |
| :---------------------------------------- | :--------------------------------------------------------------------------------------- |
| **Outstanding balance**                   | Settle the negative balance from the Billing page.                                       |
| **Unpaid invoices**                       | Pay the outstanding invoices.                                                            |
| **Active or scheduled long-term rentals** | Wait for them to end, or cancel the ones that can still be cancelled.                    |
| **Postpaid billing**                      | Postpaid organizations are deleted after settlement — send an inquiry.                   |
| **Suspended organization**                | A suspended organization can be deleted once the suspension is lifted — send an inquiry. |
| **Dedicated cluster**                     | Deleted after the cluster is reclaimed — send an inquiry.                                |
| **Deletion already in progress**          | A previous deletion was interrupted. Resume it from the same screen.                     |

If you cannot clear these yourself, or you need a refund or settlement, send an inquiry from the same dialog. It is recorded on the [Requests](/docs/console/requests) page, where you can track the reply.

## What You Are Asked to Confirm

Before deleting, you confirm each of the following that applies to your Organization:

* Your **remaining credit balance is not refunded automatically**.
* If any card payments **you made** can still be cancelled, the dialog tells you how many. Cancel them from [Payment History](/docs/console/billing#cancelling-a-payment-and-refunds) **before** deleting. Payments made by other members are not counted and must be cancelled by those members before deletion — nothing can be cancelled from the console afterwards.
* The members in the Organization **immediately lose access**.
* Data on the Organization's **persistent volumes is irrecoverably deleted**.
* Pending invitations are invalidated.
* Running containers are terminated automatically.
* Payments that have not settled yet will not grant credits if they complete after deletion.

<Note>
  Leftover credits are not refunded as part of deletion. Card payments whose credits are unused can be cancelled yourself from Payment History **before** you delete; for anything else, send an inquiry **before** you delete.
</Note>

## Account Withdrawal

Withdrawing your account is a separate action, available in [Account Settings](/docs/console/account). If you are the **last Owner** of the Organization, withdrawing also deletes the Organization and goes through the same checks and confirmations. To keep the Organization, transfer ownership to another member first.

## Related Documentation

<Columns cols={2}>
  <Card title="Account Settings" icon="user-cog" href="/docs/console/account" cta="View Settings" arrow="true">
    Profile, password, email preferences, and account withdrawal.
  </Card>

  <Card title="Long-term Rentals" icon="calendar-clock" href="/docs/console/long-term-rentals" cta="View Rentals" arrow="true">
    Check and cancel rentals before deleting.
  </Card>
</Columns>